Missions

Createadeliverymission

Create delivery work manually with customer, location, timing, capacity, skill, and priority details.

Goal

Explain manual mission creation.

Who it is for

Dispatchers and operations users.

Expected result

A mission exists and can be selected for route planning or assignment.

Prerequisites

Company access
Branch context
Customer delivery details

Steps

01

Open the create mission flow

Create missions from the distributions or missions workspace.

02

Enter customer and location data

Add customer details, address, coordinates, date, and time windows.

03

Add planning constraints

Include duration, item count, weight, volume, skills, and priority when they matter for routing.

Field definitions

Customer name
Phone
Address
Latitude/longitude
Mission date
Time window
Duration
Item count
Weight
Volume
Required skills
Priority

Troubleshooting

Coordinates are missing.

Time window order is invalid.

Required skill does not match any vehicle.

Screenshots to capture

Use anonymized product data. These are screenshot requirements for the final docs pass.

docs-create-mission-button.png

Create mission action.

docs-create-mission-customer-fields.png

Customer and contact fields.

docs-create-mission-location-fields.png

Address and coordinate fields.

docs-create-mission-time-window.png

Date, time window, and duration fields.

docs-mission-created-list-row.png

Created mission visible in mission list.

Need to try it with your own route data?

Start with the full dispatch workflow and 200 scheduled order credits.