Reports and billing

Reviewdriverperformance

Use reports to review driver activity, route performance, mission status, exceptions, and delivery history.

10-15 minutesBeginnerreview driver performance

Scenario

A manager wants to understand how the delivery day performed and identify follow-up actions.

What you will do

Open reports or dashboard.
Filter by branch and date range.
Review mission totals and statuses.
Review driver activity.
Review route performance.
Review exceptions or proof gaps.
Decide next operational actions.

Before you start

Completed or active route work exists.
User has reporting permissions.
Branch/date range is known.

Sample data

One completed route.
One driver with delivered, failed, or proofed missions.

Steps

01

Open reports.

Capture a focused screenshot for this state when it changes the user's understanding.

02

Select branch and date range.

Capture a focused screenshot for this state when it changes the user's understanding.

03

Review top-level delivery summary.

Capture a focused screenshot for this state when it changes the user's understanding.

04

Check mission status breakdown.

Capture a focused screenshot for this state when it changes the user's understanding.

05

Review driver activity.

Capture a focused screenshot for this state when it changes the user's understanding.

06

Review route performance.

Capture a focused screenshot for this state when it changes the user's understanding.

07

Look for exceptions, failed missions, late work, or missing proof.

Capture a focused screenshot for this state when it changes the user's understanding.

08

Use findings for tomorrow's planning.

Capture a focused screenshot for this state when it changes the user's understanding.

Success checklist

Manager can identify completed, active, failed, or proofed missions.
Driver activity is visible.
Route performance is understandable.
Exceptions have a next action.

Common mistakes

Wrong date range selected.

No completed work exists yet.

User lacks reporting permission.

Proof gaps are confused with photo/signature requirements.

Screenshots to capture

Use anonymized product data. These are screenshot requirements for the final tutorial pass.

tutorial-review-driver-performance-reports-overview.png

Reports overview.

tutorial-review-driver-performance-date-filter.png

Branch/date range filter.

tutorial-review-driver-performance-summary-cards.png

Summary metrics.

tutorial-review-driver-performance-driver-activity.png

Driver activity section.

tutorial-review-driver-performance-route-performance.png

Route performance section.

tutorial-review-driver-performance-exceptions.png

Exceptions or failed missions list.

tutorial-review-driver-performance-proof-gaps.png

Missing proof/proof status view if available.

Ready for the next dispatch step?

Continue with buy route-order credits.

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