Monitoring and proof

Monitoractivedeliveries

Use the monitoring map to follow selected drivers, vehicle context, status, speed, and today's missions.

8-12 minutesBeginnermonitor active deliveries

Scenario

Drivers are on the road, and the dispatcher needs visibility into active delivery work.

What you will do

Open live monitoring.
Select branch.
Select a driver.
Review live location and vehicle details.
Review today's missions.
Understand stale or missing updates.

Before you start

Driver is assigned active work.
Driver is signed in to the mobile app.
Location permission and streaming are enabled where required.
Dispatcher has monitoring access.

Sample data

One active driver with an assigned route.
At least one mission in progress or assigned.

Steps

01

Open the monitoring page.

Capture a focused screenshot for this state when it changes the user's understanding.

02

Select the correct branch.

Capture a focused screenshot for this state when it changes the user's understanding.

03

Choose a driver.

Capture a focused screenshot for this state when it changes the user's understanding.

04

Review marker location on the map.

Capture a focused screenshot for this state when it changes the user's understanding.

05

Check vehicle, speed, and last update.

Capture a focused screenshot for this state when it changes the user's understanding.

06

Review today's assigned missions.

Capture a focused screenshot for this state when it changes the user's understanding.

07

Compare mission status with route progress.

Capture a focused screenshot for this state when it changes the user's understanding.

08

Troubleshoot stale location if needed.

Capture a focused screenshot for this state when it changes the user's understanding.

Success checklist

Dispatcher can see selected driver context.
Last update is recent when mobile streaming is active.
Today's missions are visible.
Missing or stale location has a clear next action.

Common mistakes

Driver denied mobile location permission.

Driver is signed out.

Dispatcher selected the wrong branch.

Route is assigned for a different date.

Screenshots to capture

Use anonymized product data. These are screenshot requirements for the final tutorial pass.

tutorial-monitor-active-deliveries-monitoring-map.png

Monitoring map overview.

tutorial-monitor-active-deliveries-branch-picker.png

Branch selector.

tutorial-monitor-active-deliveries-driver-list.png

Driver list or selector.

tutorial-monitor-active-deliveries-driver-marker.png

Driver marker.

tutorial-monitor-active-deliveries-driver-details.png

Driver details with vehicle, speed, and last update.

tutorial-monitor-active-deliveries-todays-missions.png

Today's missions section.

tutorial-monitor-active-deliveries-mobile-location.png

Mobile location permission or streaming status.

Ready for the next dispatch step?

Continue with verify delivery with a customer code.

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